# 2011 TOYOTA SIENNA — SERVICE BRAKES, HYDRAULIC
> NHTSA complaint `841820` · 2011-02-13 · Toyota Motor Corporation
## Severity
- **Deaths:** 0
- **Injured:** 5
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** TOYOTA
- **Model:** SIENNA
- **Year:** 2011
- **Manufacturer:** Toyota Motor Corporation
- **Component:** SERVICE BRAKES, HYDRAULIC
- **Speed:** 38 mph
## Narrative
OCTOBER 2010 I PURCHASED A TOYOTA SIENNA 2011. 3 MONTHS LATER I  DROVE BACK FROM WORK AND I HAVE MY 4 CHILDREN WITH ME IN THE CAR WHERE THE CAR BRAKES FAILED TO RESPOND AS WELL THE EMERGENCY BRAKE!!!!  WAS THE WORST DAY IN MY LIFE!!!! I CRASHED INTO A TRUCK AND WE WERE ALL IN SHOCKED TO THIS DAY!!!!...AFTER THE CRASH I HAD RECEIVED A RECALL IN THE TOYOTA SIENNA 2011 FOR THE BRAKES?    I AM WITHOUT CAR RESPONSIBLE FOR THE DAMAGES FOR THE OTHER CARS, IN PAIN, MY KIDS SUFFER SMALL INJURIES AND FOR A AUTO LOAN IN TOYOTA CRASHED.  I HAD MADE CALLS BUT UNFORTUNATELY NO ONE WILL GIVE ME A ANSWER OR STAND AND FACE THEIR RESPONSIBILITIES...    I WONDERED WHY NO OTHER MAKE ( BMW, MERCEDES,HONDA,GMC  ETC,,,,,) HAVE SO MANY RECALLS DEFECTIONS WITH THEIR VEHICLE JUST TOYOTA............ IT IS APPEAR SUSPICIOUS TO ME ...I COULD BE WRONG  BUT THE SEARCH I HAVE DONE AND THE WORST EXPERIENCE  I HAVE WITH MY FIRST TOYOTA .......NEVER IN MY LIFE I WILL BUY A CAR OR ADVISE ONE OF MY FRIENDS TO PURCHASE TOYOTA..... TO MANY RECALL AND UNSAFTE  CARS...I DON'T KNOW HOW THE INSURANCE COMPANY WILL INSURE A CAR LIKE THIS?? I HAVE SO MANY QUESTIONS  AND I NEED ANSWERS.........      IT IS TIME FOR THOSE ANSWER TO ALL WORLDWIDE PEOPLE WHO DRIVE OR THINKING TO BUY A TOYOTA!!!!!!!!!!!!!!!!!!!!1111    PLEASE LEARN FROM MY EXPERIENCE!!! I DON'T WISH TO MY ENEMY!!!!! *TR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*