TL*THE CONTACT OWNS A 2010 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING LOCKED UP AND THE VEHICLE CRASHED INTO ANOTHER VEHICLE BECAUSE THE CONTACT COULD NOT TURN THE STEERING WHEEL. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL PRIOR TO OR AFTER THE CRASH. THERE WERE NO INJURIES AND A REPORT WAS FILED WITH THE POLICE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 500.