FORMAL COMPLAINT AGAINST ENTERPRISE AND BRIDGESTONE/FIRESTONE REGARDING IMPROPERLY MAINTAINED AND DEFECTIVE TIRE(S) ON A 2008 KIA OPTIMA RENTED FROM ENTERPRISE RENT-A-CAR, SEPTEMBER 2008 THAT RESULTED IN CATASTROPHIC TIRE FAILURE ACCIDENT. *KB THE CONSUMER ALSO STATED INJURIES WERE SUSTAINED FROM THE ACCIDENT. CALLED CONSUMER TO SEE IF THERE WAS A POLICE REPORT AND THE NUMBER OF INJURIES. *JB LEFT CONSUMER A VOICE-MAIL STATING HER COMPLAINT HAS BEEN FORWARDED TO THE APPROPRIATE DEPARTMENT. 05/10/11