TL* THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING TO TURN, THE STEERING WHEEL LOCKED ABNORMALLY AND CAUSED THE VEHICLE TO CRASH INTO A MEDIAN. THE AIR BAGS DID NOT DEPLOY AND THE CONTACT SUSTAINED A BACK INJURY. A POLICE REPORT WAS FILED. THE CONTACT CALLED THE MANUFACTURER WHO SENT A REPRESENTATIVE TO INSPECT THE VEHICLE BUT NEVER PROVIDED ANY CORRESPONDENCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS 46,000.