TL* THE CONTACT OWNS A 1971 BELL HELMET, MODEL NUMBER 1003825, AND MANUFACTURED DECEMBER 2010. THE CONTACT STATED THAT THE HELMET WOULD NOT LATCH AND REMAIN LATCHED. WHILE RIDING A MOTORCYCLE, THE CONTACT CRASHED AND THE HELMET FELL OFF CAUSING INJURIES TO THE FACE WHERE HE WAS IN NEED OF MEDICAL SERVICES. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE.