← NHTSA complaints

2005 JEEP GRAND CHEROKEE — LATCHES/LOCKS/LINKAGES

crash4 injured · 848382 · 2011-03-23

Vehicle

Make
JEEP
Model
GRAND CHEROKEE
Year
2005
Manufacturer
Chrysler (FCA US, LLC)
Component
LATCHES/LOCKS/LINKAGES
Miles at failure
52,000
Speed
15 mph

Severity

Deaths
0
Injured
4
Fire
No
Crash
Yes
Police report
Yes
Medical attention
No
Vehicle towed
No

Narrative

BAD PLASTIC RESIN COMPOUND WAS USED TO MANUFACTURE 2005 JEEP GRAND CHEROKEE IN SEVERAL BATCHES OF DOOR PANELS, USED TO HOLD DOOR HANDLES. THE PLASTIC CRACKS, CRUMBLES, AND DISINTEGRATES AROUND THE DOOR HANDLE AFTER ONLY A FEW (3-5) YEARS OF USE. MANY DOOR HANDLES ARE NO LONGER USABLE. THIS CREATES A FIRE SAFETY ISSUE AND A CRASH SAFETY ISSUE, BECAUSE VEHICLE OCCUPANTS CANNOT USE THE DOOR HANDLE TO ESCAPE FROM THE VEHICLE. THE DOOR HANDLE MAY HAVE BEEN INTACT BEFORE A CRASH, BUT DUE TO THE WEAK PLASTIC BE INOPERABLE AFTER A CRASH BY FURTHER CRACKING AND CRUMBLING. NUMEROUS VIDEO'S AND PICTURES HAVE SURFACED IN THE PUBLIC SHOWING THIS PROBLEM, AND CHRYSLER/JEEP IS NOT OWNING UP TO THEIR PROBLEM, AND THEIR SUPPLIER'S PROBLEM. CONSUMERS ARE FACED WITH A $2,400.00 REPAIR BILL OR DESIGNING THEIR OWN SOLUTIONS (AT THE PERIL OF THE PUBLIC)!!! HERE ARE SOME EXAMPLE VIDEOS AND COMMENTS ON DEALING WITH JEEP DEALERS AND CORPORATE ON THIS ISSUE: HTTP://WWW.YOUTUBE.COM/WATCH?V=QSFRZ7CIBKY AND HTTP://WWW.YOUTUBE.COM/WATCH?V=U3ZGRQRRMCA AND HTTP://WWW.YOUTUBE.COM/WATCH?V=BYCJ4PNDKKO AND HTTP://WWW.YOUTUBE.COM/WATCH?V=J4FIOFRFXGG I WAS IN A CAR ACCIDENT ON 07/18/2010 AND COULD NOT OPEN MY DOOR BECAUSE OF THIS PROBLEM. I HAD TO ROLL DOWN MY WINDOW, AND REACH OUTSIDE AND USE THE EXTERIOR DOOR HANDLE, BECAUSE THE INTERIOR HANDLE WAS DISCONNECTED AND WOULD NOT WORK. CHRYSLER JEEP REFUSES TO ACKNOWLEDGE THIS VEHICLE SAFETY DEFECT DESPITE HUNDREDS OF COMPLAINTS. ONLY WHEN THREATEN

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10392639
Machine
JSON-LD · Markdown