TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY HV. THE CONTACT WAS DRIVING 15 MPH WHEN ANOTHER VEHICLE CRASHED INTO HER VEHICLE FROM THE FRONT DRIVER SIDE. THE CONTACT STATED THAT NEITHER THE FRONTAL OR SIDE AIR BAGS DEPLOYED AND THE VEHICLE SUSTAINED MODERATE BODY DAMAGE. THE CONTACT AND A PASSENGER WERE INJURED AND TRANSPORTED TO THE HOSPITAL WITH NECK AND BACK INJURIES. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE DEALER WAS CONTACTED WHO ADVISED THAT THE SIDE AIR BAGS SHOULD HAVE DEPLOYED. THE MANUFACTURER WAS CONTACTED AND A CLAIM NUMBER WAS FILED BUT NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 23,300.