# 2010 HARLEY-DAVIDSON FLHTCUTG — UNKNOWN OR OTHER
> NHTSA complaint `855409` · 2011-05-09 · Harley-Davidson Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** HARLEY-DAVIDSON
- **Model:** FLHTCUTG
- **Year:** 2010
- **Manufacturer:** Harley-Davidson Motor Company
- **Component:** UNKNOWN OR OTHER
- **Miles at failure:** 3,116
- **Speed:** 65 mph
## Narrative
THE MOTORCYCLE HAS RUN VERY HOT FROM THE DAY I BOUGHT IT 5/10/2011.  EVERY TIME I HAD SERVICE, I COMPLAINED ABOUT THE HEAT FROM THE PIPES.  I STOPPED AT A HD DEALER IN ALEXANDRIA, LA ON 9/17/2010, AND ASKED THEM TO CHECK THE BIKE.  I WAS TOLD AT INSTALLATION THE PIPES HAD BEEN INSTALLED WITH NO REMAP OR HIGH FLOW FILTER. I WAS CHARGED $413.57 TO INSTALL THE NEEDED FILTER AND DOWNLOADED A NEW REMAP.  I LEFT ABOUT 5:30 P.M. TO RETURN TO MADISON, MS.  THE ONLY STOPS WERE AT GAS STATIONS TO FILL UP.  THE VENTS ON THE FAIRINGS WERE WIDE OPEN.  I RODE WITH MY LEGS UP FROM THE PEDALS BUT COULD FEEL MY RIGHT LEG GETTING UNCOMFORTABLY HOT.  WHEN I REACHED MY DESTINATION, I PULLED UP MY PANT LEG. I SAW MY RIGHT CALF WAS BLISTERED FROM THE EXCESSIVE HEAT FROM THE PIPES. (I HAVE A PICTURE OF MY BLISTERED LEG.) I CALLED HD HEADQUARTERS AND THEY SAID I SHOULD TAKE IT TO A DEALER FOR SERVICE.  THE LOCAL DEALER WAS NOT COOPERATIVE WHEN I CALLED TO TALK TO THE SERVICE DEPARTMENT.  THEY SAID THE TRIKES RUN HOT .  APRIL 2011, I WENT TO WILDCAT HD IN LONDON, KY BECAUSE THEY HAVE A TRIKE DYNAMOMETER.  THEY TESTED THE BIKE AND IT SHOWED IT RAN A FEW DEGREES ABOVE ACCEPTABLE LIMITS.  HD HEADQUARTERS REFUSED TO PAY FOR ANY MODIFICATIONS TO THE BIKE.  IT COST ME $1470 TO INSTALL POWER DUAL HEADPIPES AND A SUPER TUNER AS WELL AS THE COST OF THE DIAGNOSTIC TEST ON THE DYNAMOMETER.  THIS IS THE FIRST TIME SINCE I BOUGHT THE TRIKE THAT IT HAS BEEN A COMFORTABLE RIDE WITHOUT EXCESSIVE HEAT COMING FROM THE
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*