TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE WAS CLEANING THE DASHBOARD AREA WHEN HIS FINGER WAS CUT AS A RESULT OF THE DASHBOARD BEING CRACKED. THE VEHICLE WAS NOT INSPECTED OR REPAIRED FOR THE FAILURE. THE CONTACT CALLED THE MANUFACTURER TO MAKE THEM AWARE OF THE FAILURE BUT WAS OFFERED NO FURTHER ASSISTANCE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 103,000.