NHTSA complaint: 2007 DODGE GRAND CARAVAN — SERVICE BRAKES, HYDRAULIC
AROUND JANUARY 2011, I NOTICED A RUBBING NOISE AFTER BEING PART OF A FUNERAL PRECESSION. THE NOISE WOULD COME AND GO. THERE WERE ALSO A LITTLE SHAKING LIKE A POTHOLE WHEN NOTHING WAS THERE AND I ASSUMED IT WAS THE ROAD BUT I COULDN'T SEE IT. I WAS NOT COMFORTABLE WITH THE NOISE AND NEEDED TO TRAVEL SO I TOOK IT A SHOP. ON FEBRUARY 23RD I WAS TOLD I HAD A LOW LEVEL BRAKE PAD AND TO RETURN IN 6 TO 8 WEEKS. MY FRONT BRAKES WERE DONE AT 40,000 MILES AND THE REAR WERE DONE OCTOBER 2010. THE VEHICLE WAS NEAR 60,000 MILES ON THIS CHECK-UP. I WAS STILL NOT COMFORTABLE AND WAS GOING TO RETURN IN EARLY MARCH, WHEN I GOT PAID. I WENT TO APPLY MY BRAKES GOING TO WORK...THEY DIDN'T WORK CORRECTLY...I HIT TWO CARS (TOTALED MY CAR AND MIDDLE CAR). MY BRAKES FAILED AT OVER 60,000. MY LOWER LEGS STILL HURT OVER 2 MONTHS AFTER THE AIRBAGS DEPLOYED. *TR
National Highway Traffic Safety Administration — Office of Defects Investigation