NHTSA complaint: 2008 MERCURY MARINER — AIR BAGS
TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THE AIR BAGS INVOLUNTARILY DEPLOYED WHILE DRIVING APPROXIMATELY 5 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE CONTACTS INSURANCE COMPANY WAS ALSO UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 30,635. UPDATED 06/16/11 *BF THE CONSUMER STATED AS HE WAS ENTERING A SMALL DRIVEWAY TO A STORE, THE AIR BAG SUDDENLY DEPLOYED. HE THEN HIT A CURB AND DAMAGED THE OIL PAN. UPDATED 12/05/11
National Highway Traffic Safety Administration — Office of Defects Investigation