← NHTSA complaints

2010 DODGE JOURNEY — ELECTRICAL SYSTEM

crash · 858934 · 2011-05-29

Vehicle

Make
DODGE
Model
JOURNEY
Year
2010
Manufacturer
Chrysler (FCA US, LLC)
Component
ELECTRICAL SYSTEM
Miles at failure
15,000
Speed
65 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

2010 DODGE JOURNEY. I'VE HAD 4 INCIDENTS WHERE MY JOURNEY HAS LOST POWER/STALLED. THE FIRST WAS IN A PARKING GARAGE WHILE MAKING A TURN, THE CAR LOST POWER AND I DID NOT HAVE THE ABILITY TO STEER AND HIT A POLE. DIDN'T THINK MUCH OF IT AT FIRST. THE SECOND INCIDENT WAS IN APRIL 21ST, WHILE GOING OVER RAILROAD TRACKS, AND AGAIN LOST POWER. I WAS NOT ABLE TO STEER AND WAS ABLE TO GLIDE TO THE SIDE OF THE ROAD AND ONCE STOPPED WAS ABLE TO RESTART. THE 3RD INCIDENT WAS ON APRIL 27TH, WAS ON THE HIGHWAY FOR WORK, WHEN THE VEHICLE STALLED GOING 65 MILES PER HOUR. I DID NOT HAVE BREAK OR POWER STEERING, AND WAS SURROUNDED BY SEMI TRUCKS. ONCE I WAS ABLE TO MANEUVER THROUGH TRAFFIC AND GET TO THE SHOULDER THE VEHICLE STARTED AND WAS FINE. THE 4TH INCIDENT WAS ON MAY 25TH, WHILE ENTERING A 2 LANE HIGHWAY THE VEHICLE LOST POWER AGAIN AND TO AVOID GETTING HIT WHILE ENTERING THE HIGHWAY, I HAD TO HIT THE CURB TO STOP. THIS HAD CAUSED TIRE DAMAGE AND BENT THE RIM. WHEN I TOOK IT TO THE DEALER, THEY SAID THAT MY VEHICLE IS NOT PART OF THE RECALL AND THEY WILL NOT FIX IT. I DO NOT FEEL SAFE DRIVING THIS VEHICLE, ESPECIALLY SINCE I AM AN OUTSIDE SALES REPRESENTATIVE AND AM ON THE HIGHWAY AND IN MY VEHICLE FOR A MAJOR PART OF THE DAY. THE SERVICE DEPARTMENT TELLS ME THEY CANNOT DUPLICATE AND IF MY VIN WASN'T PART OF THE RECALL THEN THEIR ISN'T ANYTHING I CAN DO. I FEEL THAT I AM DRIVING IN A DEATH TRAP AND DODGE/CHRYSLER WILL NOT DO ANYTHING. *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10403679
Machine
JSON-LD · Markdown