I HAVE OWNED MY 2002 GRAND PRIX FOR ABOUT 7 YEARS. ON JUNE 8, 2011 ABOUT 6:30 P.M. MY CAR CAUGHT ON FIRE BY JUST BEING PARKED. I CALLED THE CUSTOMER SERVICE WHERE THEY TOLD ME IT WOULD BE 7 DAYS BEFORE A REP GOT IN CONTACT WITH ME. I HAVE NO MONEY AND I NEED A CAR. WHEN WILL SOMEONE TAKE THIS SERIOUS BEFORE SOMEONE GETS REALLY HURT. *TR