# 2003 HONDA ACCORD — POWER TRAIN:AUTOMATIC TRANSMISSION
> NHTSA complaint `862583` · 2011-06-19 · Honda (American Honda Motor Co.)
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** HONDA
- **Model:** ACCORD
- **Year:** 2003
- **Manufacturer:** Honda (American Honda Motor Co.)
- **Component:** POWER TRAIN:AUTOMATIC TRANSMISSION
- **Miles at failure:** 89,000
- **Speed:** 70 mph
## Narrative
MAY 3RD, I WAS DRIVING APPROX 70 MPH WHEN ALL OF A SUDDEN, MY CAR FELT LIKE SOMEONE SLAMMED ON THE BRAKES AND I WENT FLYING FORWARD.   IT HAPPENED 2 MORE TIMES, THEN LATER, I COULDN'T GO IN REVERSE.  I RESEARCHED IT AND WAS SHOCKED TO FIND OUT THIS IS AN ONGOING ISSUE WITH THE 2003 HONDA ACCORD EX V6 MODEL.   HONDA ISN'T CALLING IT A RECALL BECAUSE NO ONE HAS BEEN HURT YET.  THE NEXT DAY I WAS IN BAD PAIN DUE TO THE JOLTS AND SEATBELT MARKS FROM THEM RESTRAINING ME. I CALLED AMERICAN HONDA AND STARTED A CLAIM.   I ASKED WHAT IF I NEED A NEW TRANSMISSION.  HE SAID 'NO PROBLEM, YOU'RE NOW WITH AMERICAN HONDA.' I TOOK IT IN AND MY TRANSMISSION FAILED ON THE WAY THERE TOO.     WHILE WAITING THE VIP DIRECTOR CAME UP TO ME TELLING ME I'M A VIP CUSTOMER HAVING BOUGHT HONDAS FOR 22 YEARS .  SHORTLY THEREAFTER THE SVC MANAGER CAME AND TOLD ME YES, THE TRANSMISSION WAS GONE AND AMERICAN HONDA AGREED TO PAY $900 OUT OF THE $4300 BILL.  I ASKED WHAT ABOUT THE KNOWN ISSUES HONDA HAS WITH THIS YEAR AND MODEL?  HE SAID ALL THEY OFFERED WAS $900.  THE VIP MANAGER TOLD ME HE WOULD NEVER PUT $3400 IN A SINKING SHIP.  I SAID 'SINKING SHIP?'  HE SAID 'WELL IT DOES HAVE 89K MILES ON IT.'  I SAID 'IT'S A HONDA...THAT'S WHY I PAID BIG BUCKS FOR A HONDA BECAUSE THEY ARE SUPPOSED TO GO FOR A LONG TIME.'      WHEN I CALLED HONDA AMERICA, THEY SAID I WASN'T THE OWNER.  I SAID I AM.  I BOUGHT IT 4 YEARS AND BRING IT BRANDON HONDA FOR ALL MY WORK.  THEY STILL HAD THE PREVIOUS OWNER LISTED...AFTER 4 YEARS
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*