NHTSA complaint: 2010 VOLKSWAGEN ROUTAN — ELECTRICAL SYSTEM
OUR 2010 ROUTAN HAD ENGINE FAILURE MULTIPLE TIMES SINCE WE PURCHASED IT IN JUNE 2010.WE WOULD START THE CAR&THE IGNITION WOULD CLICK BACK OFF. IT HAS PROGRESSED TO THE POINT OF THE IGNITION TURNING OFF WHILE DRIVING. SEVERAL TIMES IT HAPPENED WHILE ON ROAD IN TRAFFIC,CAUSING CAR TO CRASH INTO CURBS OR FENCES.IT CULMINATED IN A COLLISION ON THE FREEWAY DUE TO THE IGNITION SHUTTING OFF & WE WERE UNABLE TO PROPERLY BRAKE OR SWERVE AWAY FROM COLLIDING INTO BACK OF CAR. WE HAD INFORMED THE DEALER SEVERAL TIMES OF THE PROBLEM&THEY WERE NEVER ABLE TO LOCATE PROBLEM.MAY WAS THE MOST RECENT TIME WE HAD INFORMED MCKENNA VW TWICE OF THE PROBLEM,ONCE AT A SERVICE APPT&ONCE BY PHONE AFTER CAR HAD COLLIDED WITH CURB AFTER ENGINE FAILED ON STREET.IN JUNE,AFTER COLLISION ON FREEWAY,WE WERE MADE AWARE OF A RECALL ON THE IGNITION OF 2010 ROUTANS. THIS RECALL WAS MADE BECAUSE THE IGNITION SWITCH FROM ON TO ACCESSORY AND THEREBY COULD CAUSE CRASHES .THE AIR BAGS ALSO DID NOT DEPLOY IN THE CRASH.THE ROUTAN WAS GOING ROUGHLY 45 MPH AT HAD SEVERE FRONT END DAMAGE. *TR
National Highway Traffic Safety Administration — Office of Defects Investigation