NHTSA complaint: 2009 LEXUS ES350 — AIR BAGS:FRONTAL
ON TUESDAY, 6/28/11 MY WIFE WAS INVOLVED IN A HEAD ON ACCIDENT. THE VEHICLE IN FRONT OF HER HAD NO BRAKE LIGHTS AND SHE SLAMMED INTO THE BACK OF HIS TRUCK. SHE HAS $9,000 WORTH OF FRONT END DAMAGE AND NONE OF THE AIRBAGS ON HER 2009 LEXUS ES350 DEPLOYED. I FIND THAT TO BE AN ISSUE. DUE TO THAT FACT SHE HAS SUSTAINED A HEAD, NECK, BACK AND KNEE INJURY. I CONTACTED LEXUS OF CHERRY HILL, NJ WHERE THE VEHICLE WAS PURCHASED LESS THEN A YEAR AGO AS A PRECERTIFIED VEHICLE AND WAS TOLD THAT IT DEPENDED ON HOW FAST SHE WAS GOING AT THE TIME SHE HIT, THAT WOULD DETERMINE WHETHER THE AIR BAGS WOULD DEPLOY. A CAR WITH $9,000 FRONT END DAMAGE IN MY OPINION SHOULD HAVE DEPLOYED AN AIR BAG. SOMETHING IS WRONG WITH THIS PICTURE. *TR
National Highway Traffic Safety Administration — Office of Defects Investigation