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2007 MERCEDES BENZ ML350 — POWER TRAIN

crash · 865520 · 2011-07-06

Vehicle

Make
MERCEDES BENZ
Model
ML350
Year
2007
Manufacturer
Mercedes-Benz USA, LLC
Component
POWER TRAIN
Miles at failure
55,905

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
Yes
Medical attention
No
Vehicle towed
No

Narrative

MINOR ACCIDENT IN LA, CAR TAKEN TO M-B OF CALABASAS THEY RECOMMENDED TRANSMISSION SERVICE. 12 DAYS LATER, CAR WAS PARKED, PUT IN PARK, ENGINE TURNED OFF, OWNER/PASSENGER IN CAR, DRIVER LEFT VEHICLE. CAR STARTED ROLLING BACKWARDS, HIT A SOFT SPOT IN GRAVEL, ROLLED OVER TWICE DOWN STEEP EMBANKMENT, STOPPED AGAINST A TREE. PASSENGER NOTICED CAR WAS IN PARK, UNBUCKLED HER SEAT BELT TO ENGAGE EMERGENCY BRAKE, TOO LATE. RIGHT HAND, SHOULDER AND BACK INJURED. CAR TOWED TO M-B OF WILSONVILLE. THEY SAID IT WAS TOTALED. REGIONAL MANAGER SAW CAR. NO RESPONSE AFTER REPEATED CALLS. NO ACTION TAKEN ON CAR. CALLED CORPORATE: 800-367-6372. VERY GRACIOUS. INVESTIGATED STATUS, REPORTED THAT REGIONAL MANAGER ADMITTED THAT HE HAD DROPPED THE BALL. RECEIVED LETTER (06/02/11) FROM M-B STATING "THERE IS NO EVIDENCE OF ANY FAULTS OR DEFECTS WHICH COULD HAVE CAUSED OR CONTRIBUTED TO THE DESCRIBED EVENTS." SINCE THE CAUSE OF THE MALFUNCTION WAS NOT ADDRESSED AND MERCEDES-BENZ DECLINES ANY RESPONSIBILITY IN THE MATTER, THE CAR CANNOT BE DRIVEN. OTHER SIMILAR VEHICLES HAVE REPORTED A SIMILAR MALFUNCTION, AS YET NOT ADDRESSED BY M-B. VEHICLE WILL BE AUCTIONED OFF FOR PARTS, SINCE IT IS NOT SAFE TO DRIVE. *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10410715
Machine
JSON-LD · Markdown