NHTSA complaint: 2008 SATURN OUTLOOK — UNKNOWN OR OTHER
I AM WRITING TO TELL YOU ABOUT A VERY DANGEROUS SITUATION THAT I EXPERIENCED WITH MY SATURN OUTLOOK (VIN #[XXX]). MY FIRST ACCIDENT HAPPENED IN APRIL 2008. I WAS PARKING MY CAR IN MY GARAGE...AT A COMPLETE STOP....WHEN THE ACCELERATOR JUST TOOK OFF AT FULL SPEED AND SLAMMED INTO MY GARAGE WALL. AT THE TIME, WE FIXED THE CAR AND A DIAGNOSTIC WAS CONDUCTED WHICH DID NOT SHOW ANY PROBLEMS. I WAS ASSURED BY SATURN EMPLOYEES AND PROGRESSIVE EMPLOYEES THAT MY CAR WAS SAFE AND THAT IT WAS PROBABLY A FREAK ACCIDENT. I WAS RELUCTANT, BUT I TOOK THE CAR BACK. ON FEBRUARY 17, 2010 THE EXACT SAME ACCIDENT HAPPENED AGAIN! SAME SPOT IN THE GARAGE - ALMOST THE SAME DAMAGE AS THE FIRST ACCIDENT. THIS TIME I WAS FURIOUS. THE DAMAGES WE HAD TO PAY FOR INCLUDES: SHEETROCK FOR THE GARAGE $200 GARAGETEK WALL $150 GARAGETEK CABINET $220 3 FISHING POLES AND REELS $480 WORKBENCH $100 GENERATOR - BRAND NEW - $645.88 2008 INSURANCE DEDUCTIBLE - $1,000 2010 INSURANCE DEDUCTIBLE - $1,000 THE ABOVE ESTIMATE TOTALS $3945.88 AND DOESN'T EVEN COVER EVERYTHING THAT WAS DAMAGED...LET ALONE THE INCREASE IN MY INSURANCE. I WROTE A LETTER TO SATURN, BUT HAVE NOT HEARD BACK YET. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
National Highway Traffic Safety Administration — Office of Defects Investigation