# 2004 FORD EXPLORER — STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
> NHTSA complaint `867996` · 2011-07-19 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** EXPLORER
- **Year:** 2004
- **Manufacturer:** Ford Motor Company
- **Component:** STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
- **Miles at failure:** 122,990
## Narrative
TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT THE HINGE ON THE REAR LIFT GATE WINDOW SEPARATED FROM THE VEHICLE AND THE GLASS SHATTERED ON THE GROUND. ONE PERSON WAS INJURED AS A RESULT. AN AUTHORIZED DEALER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. THE MANUFACTRER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 129,990 AND THE CURRENT MILEAGE WAS 130,000.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*