TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING 50 MPH THE POWER STEERING MALFUNCTIONED WHILE MAKING A TURN CAUSING THE VEHICLE TO CRASH INTO A WALL. WHEN THE CRASH OCCURRED THE VEHICLE WAS DESTROYED AND THE CONTACT WAS WEARING HIS SEAT BELT BUT THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED INJURIES TO THE NECK, BACK, AND CHEST. THE CONTACT WAS NOT TAKEN TO THE HOSPITAL. THE CONTACT CALLED THE MANUFACTURER REGARDING THE STEERING AND REPORTED THE FAILURE. THE MANUFACTURER SENT A INVESTIGATOR TO INSPECT THE VEHICLE. THE REPORT FROM THE INVESTIGATOR DID NOT INCLUDE ANY INFORMATION REGARDING THE POWER STEERING. THE CONTACT NOTICED NUMEROUS COMPLAINTS REGARDING THE STEERING SYSTEM FOR HIS YEAR, MAKE, AND MODEL VEHICLE. THE FAILURE MILEAGE WAS 21,658. UPDATED 08/11/11*LJ UPDATED 08/12/11.*JB