TL* THE CONTACT OWNS A 2011 KIA FORTE. THE CONTACT STATED THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AND NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND BOTH THE DRIVER AND PASSENGER EXPERIENCED MULTIPLE INJURIES INCLUDING BROKEN RIBS, CONCUSSION, NECK AND BACK PAIN, MULTIPLE CONTUSIONS, AND THE PASSENGER NEEDED KNEE SURGERY. THE VEHICLE WAS DECLARED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.