# 2007 MERCEDES-BENZ E350 — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
> NHTSA complaint `873878` · 2011-08-15 · Mercedes-Benz USA, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** MERCEDES-BENZ
- **Model:** E350
- **Year:** 2007
- **Manufacturer:** Mercedes-Benz USA, LLC
- **Component:** SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
- **Miles at failure:** 38,000
- **Speed:** 25 mph
## Narrative
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED WHILE DRIVING 25 MPH BURNING FUMES WERE EMITTED INTO THE VEHICLE. ONCE HE STOPPED THE VEHICLE, HE REALIZED THAT THE DRIVERS SEAT HEATER MALFUNCTIONED AND BURNED A HOLE THROUGH THE SEAT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 38,000.  UPDATED 09/15/11*LJ   UPDATED 2/23/12 *CN
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*