TL* THE CONTACT OWNS A 2011 HONDA CIVIC. THE CONTACT WAS DRIVING 45 MPH SHE CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK AND WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE POLICE WERE CALLED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE POLICE DEPARTMENT, AS IT WAS NOT DRIVABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.