TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO K1500. THE CONTACT STATED THAT HE WAS INVOLVED IN A CRASH IN WHICH THE SET BELTS DID NOT RESTRAIN HIM AND THE AIR BAGS DID NOT DEPLOY. AS A RESULT, THE CONTACT WAS THROWN INTO THE STEERING WHEEL AND SUSTAINED INJURIES TO THE KNEE, NECK AND HEAD. THE DEALER WAS SENDING SOMEONE TO INSPECT THE VEHICLE. THE VEHICLE WAS AWAITING DIAGNOSIS AND REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 4,900.