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2002 TOYOTA SIENNA — STRUCTURE:BODY:DOOR

crash · 885597 · 2011-10-15

Vehicle

Make
TOYOTA
Model
SIENNA
Year
2002
Manufacturer
Toyota Motor Corporation
Component
STRUCTURE:BODY:DOOR
Miles at failure
125,000
Speed
25 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

PASSENGER SIDE POWER DOOR JAMMED, WOULD NOT OPEN AFTER SLOW SPEED CRASH WHICH KNOCKED OFF THE OUTSIDE DOOR HANDLE. TOYOTA OF SANTA BARBARA, CA TOOK A WEEK AND CHARGED $2500 TO FIX JUST THE POWER ELECTRICAL DOOR, NO BODY WORK (THAT WAS EXTRA). DOOR HAS NEVER WORKED PROPERLY EVER SINCE. MANY INCIDENCES OF DOOR NOT SHUTTING OR OPENING WHEN USING CONTROL BUTTONS INSIDE CAR. AFTER 19 MONTHS, POWER DOOR JAMMED WHILE OPEN AND COULD NOT CLOSE IT BY POWER OR MANUALLY, ATTEMPTED TO DRIVE TO SERVICE STATION WHILE IN THE JAMMED OPEN POSITION AND WHILE MOVING, THE DOOR SLAMMED CLOSED ON ITS OWN, POPPING THE WIRE CABLE, WHICH IS NOW DANGLING. DOOR NOW WORKS PART OF THE TIME MANUALLY, NOT AT ALL WITH POWER, NO MOTOR SOUND AT ALL. DOOR OPENING MECHANISM ON INSIDE OF DOOR FREQUENTLY JAMS IN THE PUSHED IN POSITION AND THEN DOOR IS COMPLETELY INOPERABLE. THIS IS SEVERE SAFETY ISSUE. CHILDREN IN BACK CANNOT EXIT ON THAT SIDE. TOYOTA SHOULD RECALL AND HAVE POWER DOORS CONVERTED TO A SAFE, RELIABLE, MANUAL OPENING MECHANISM. *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10430322
Machine
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