# 2004 FORD EXPLORER — STEERING
> NHTSA complaint `886080` · 2011-10-18 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** EXPLORER
- **Year:** 2004
- **Manufacturer:** Ford Motor Company
- **Component:** STEERING
- **Miles at failure:** 145,000
## Narrative
TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT SMOKE EMITTED FROM THE STEERING COLUMN WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY CONFIRMED THAT THE MULTI FUNCTION SWITCH MALFUNCTIONED. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 145,000.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*