# BRIDGESTONE TURANZA EL400-02 — TIRES:TREAD/BELT
> NHTSA complaint `886213` · 2011-10-19 · Bridgestone Americas Tire Operations
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** BRIDGESTONE
- **Model:** TURANZA EL400-02
- **Year:** —
- **Manufacturer:** Bridgestone Americas Tire Operations
- **Component:** TIRES:TREAD/BELT
## Narrative
ON SEPTEMBER 30, 2010, I PURCHASED A 2008 CHRYSLER SEBRING FROM A DEALERSHIP IN PLYMOUTH, WI. THE CAR HAD 19,204 MILES ON IT. THE CAR ALSO HAD BRIDGESTONE TURANZA TIRES. I TOOK MY CAR INTO TIRES PLUS FOR AN OIL CHANGE AT 22,700 MILES ON THE DASH. I WAS TOLD BY THE TECHNICIAN THAT I NEEDED NEW TIRES, BECAUSE MY TIRES HAD 3/32 OF TREAD ON THEM. ON JANUARY 28, 2011, THERE WAS A RECALL ON THE CAR SO GANDRUD INSTALLED A AUTO TRANS SHIFT LEVER INTERLOCK SPRING.THEY ALSO CHECKED TIRE PRESSURE AND SET TIRE PRESSURE. A ABOUT A MONTH LATER, I STARTED HAVING TROUBLE WITH GETTING MY KEY OUT OF THE IGNITION SWITCH. HAVING TO WIGGLE THE STEERING COLUMN TO GET IT OUT. I TOOK THE CAR BACK TO GANDRUD TO HAVE THEM CHECK IT AND THEY TOLD ME NOTHING WAS WRONG WITH IT. ON MAY 11, 2011, I TOOK MY CAR IN FOR ANOTHER OIL CHANGE AND TIRE ROTATION. GANDRUD TOLD ME I HAD 4/32 TREAD ON THE TIRES AT 30,026 MILES. ON JUNE 24, 2011, I TOOK IT BACK TO GANDRUD FOR ANOTHER OIL CHANGE AT 33,572 MILES ON THE DASH AND WAS TOLD I HAD 4/32 OF TIRE TREAD LEFT ON THE TIRES. IT WAS NOT TWO MONTHS LATER, I MOVED TO MILWAUKEE, WI. ON AUGUST 18, 2011, AMATO HYUNDAI WAS RUNNING A SPECIAL FOR $12.00 AN OIL CHANGE. I WENT GOT AN OIL CHANGE AND THE TECHNICIAN THERE TOLD ME I NEEDED TO GET NEW TIRES FOR THE CAR. HE STATED AT THIS TIME I HAD LESS THAN 2/32 OF TREAD ON MY TIRE. I GOT A QUOTE FROM THE SERVICE GUY, DECIDED I CAN BEAT THAT PRICE.SET-UP AN APPOINTMENT WITH TIRES PLUS FOR FOUR TIRES AN ALIGNMENT. UNFORTUNATELY, I D
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*