# 2011 FORD EXPLORER — SERVICE BRAKES, HYDRAULIC
> NHTSA complaint `886943` · 2011-10-22 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** EXPLORER
- **Year:** 2011
- **Manufacturer:** Ford Motor Company
- **Component:** SERVICE BRAKES, HYDRAULIC
- **Miles at failure:** 7,500
- **Speed:** 5 mph
## Narrative
I PULLED INTO A PARKING STALL AND APPLIED THE BRAKES.  THEY FAILED AND I ONLY STOPPED AFTER HITTING THE GLASS DOORS OF A CLOSED BUSINESS. I DID NOT HIT THE GAS PEDAL AND WAS STOPPED DUE TO THE BUSINESS' GLASS FRONT DOORS. I HAVE BEEN DRIVING FOR OVER 37 YEARS AND NEVER ENCOUNTERED A PROBLEM LIKE THIS.  NO ONE WAS HURT THANKFULLY, BUT THE PROBLEM IS STILL UNRESOLVED. INTERNET SEARCH REVEALED OTHER EXPLORERS FROM OTHER YEARS (2005, 2007 & 2009) ALSO HAD SIMILAR BRAKE FAILURES AND FORD COULD NOT FIND A PROBLEM WITH THE BRAKE SYSTEMS ON THOSE CARS, BUT SOMETHING IS DEFINITELY NOT RIGHT.  SEE WWW.EDMUNDS.COM & TYPE IN "EXPLORER BRAKE FAILURE".  CHECK OUT POSTS #12, 37, 38, 39, 40 AND 42.  FORD DEALERSHIP FOUND NO PROBLEMS WITH THE BRAKES, BUT THEY CLEARLY FAILED.  I DON'T WANT SOME INNOCENT PERSON HURT DUE TO BRAKE FAILURE DOWN THE ROAD.  ANY HELP YOU CAN PROVIDE WOULD BE GREATLY APPRECIATED.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*