# 2002 JEEP GRAND CHEROKEE — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
> NHTSA complaint `887394` · 2011-10-26 · Chrysler (FCA US, LLC)
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** JEEP
- **Model:** GRAND CHEROKEE
- **Year:** 2002
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Component:** SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
- **Miles at failure:** 73,800
## Narrative
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE.  THE CONTACT STATED THAT THE SEAT BECAME BURNED BECAUSE THE HEATING ELEMENT HAD A SHORTAGE AND OVERHEATED.  THE CONTACT SUSTAINED BURNS TO THE LEG.  THE DEALER DID NOT OFFER ANY ASSISTANCE, STATING THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V117000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER).  THE MANUFACTURER WAS MADE AWARE OF THE FAILURE.  NO REPAIRS WERE PERFORMED.  THE CURRENT MILEAGE WAS 74,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 73,800.    UPDATED 11/18/11*LJ  UPDATED 02/29/12
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*