NHTSA complaint: 1999 MERCEDES BENZ C230 — AIR BAGS
TL* THE CONTACT OWNS A 1999 MERCEDES BENZ C230. THE CONTACT WAS DRIVING 10 MPH AND ATTEMPTING A LEFT TURN WHEN ANOTHER VEHICLE CRASHED INTO THE FRONT OF HER VEHICLE. THE CONTACT WAS WEARING HER SEAT BELT BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER SIDE FRONT BUMPER WAS DAMAGED. THE CONTACT SUSTAINED INJURIES OVER HER ENTIRE BODY AND WAS TAKEN TO THE HOSPITAL. THE POLICE WERE NOTIFIED AND A REPORT WAS FILED. THE INSURANCE COMPANY WAS CONTACTED AND THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP BUT THE AIR BAGS WAS NEVER CHECKED FOR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
National Highway Traffic Safety Administration — Office of Defects Investigation