TL* THE CONTACT OWNS A 2008 HONDA CIVIC. THE CONTACT WAS DRIVING 45 MPH AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED MINOR CUTS AND TWO OTHER PASSENGERS SUFFERED HEAD INJURIES. NONE OF THE PASSENGERS WERE TRANSPORTED TO THE HOSPITAL. THE CONTACT CALLED THE MANUFACTURER TO FILE A COMPLAINT BUT WAS UNABLE TO DO SO. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS AWAITING A DECISION ON WHETHER THE VEHICLE WOULD BE DEEMED AS DESTROYED. THE FAILURE MILEAGE WAS 51,000. THE VIN WAS NOT AVAILABLE.