← NHTSA complaints

2000 DODGE STRATUS — STEERING

fire · 890729 · 2011-11-15

Vehicle

Make
DODGE
Model
STRATUS
Year
2000
Manufacturer
Chrysler (FCA US, LLC)
Component
STEERING

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

AFTER DRIVING MY CAR A FRIEND WENT OUTSIDE AND SEEN SMOKE COMING OUT FROM UNDER THE HOOD.SHE CALLED ME AND I RAN TO THE CAR AND I SEEN FIRE UNDER THE FRONT WHEEL'S. FRIENDS SPRAYED WATER ON THE HOOD AND I OPENED IT UP A LITTLE AND THEY SPRAYED THE FIRE AND PUT IT OUT. BY THIS TIME THE TOP OF THE MOTOR WAS BURNT BAD. EVERYTHING ON TOP NEEDS TO BE REPLACED, IT WAS CAUSED BY THE HIGH PRESSURE HOSE ON THE POWERSTEERING. I FOUND OUT THAT IT HAD A RECALL ON THE HOSE SO I CALLED DODGE CORP. AND THEY GAVE ME A CASE # AND TO TAKE IT TO MY DEALER SO I DID. THEN THE CORP. OFFICE CALLED ME TODAY AND SAID IT'S BEEN TO LONG THIS SHOULD HAVE BEEN DONE BY THE LAST OWNER AND HUNG UP. I BOUGHT THIS CAR OCT.14 OF THIS YEAR AND THIS HAPPENED ON THE 31. HOW AM I TO KNOW THAT THIS WAS GOING TO HAPPEN IN 18 DAY'S. I PAID A LOT OF MONEY FOR THIS CAR AND I THINK. THE COMPUTER CAN TELL YOU THE RECALL AND HOW TO GET IT FIXED; BUT YOU TRY TO FIND SOMEWHERE ON HERE ON WHAT TO DO WHEN THERE IS A RECALL AND IT DONE WHAT IT SAID IT WOULD DO AND YOU DIDN'T KNOW ABOUT IT UNTIL IT DID IT. I NEED HELP I DON'T HAVE THE MONEY TO FIX IT. I TOOK OUT A LOAN TO GET IT. *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10435993
Machine
JSON-LD · Markdown