NHTSA complaint: 2009 FORD FOCUS — AIR BAGS
PROBLEM FAILURE OF FRONT AIRBAGS TO DEPLOY. OUR 2009 FORD FOCUS WAS REAR ENDED WHILE STOPPED IN TRAFFIC BY A PT CRUISER TRAVELING APPROX. 35-40 MPH. THE IMPACT PUSHED THE FOCUS INTO THE AUTO IN FRONT SMASHING THE FOCUS FRONT END. THE FOCUS WAS LIKE AN ACCORDION SMASHED ON BOTH ENDS AND HAD TO BE PUT ON A TOW TRUCK FLATBED AS IT WAS NOT DRIVABLE. THE CONCERN HERE IS THE AIRBAGS IN THE FRONT DID NOT DEPLOY. THE FOCUS HAD 44,000 MILES AND WAS MAINTAINED BY A FORD DEALERSHIP IN NORTHERN VIRGINIA. FORD HAS NOT BEEN RESPONSIVE AS MY QUESTIONS ARE MET WITH REQUESTS FOR EXCESSIVE DOCUMENTATION. MY ONLY CONCERN IS WHY DID THE AIRBAGS NOT DEPLOY AND IS THIS UNIQUE TO THE FOCUS WE OWNED OR IS IT A BROADER PROBLEM WITH FORD FOCUS DESIGN. *TR
National Highway Traffic Safety Administration — Office of Defects Investigation