TL* THE CONTACT OWNS A 2007 MERCEDES ML350. WHILE DRIVING WITH THE HEATED SEAT FUNCTION ACTIVATED, THE CONTACT SMELLED SOMETHING BURNING WHEN SHE NOTICED THAT HER BACK HAD BECOME EXCESSIVELY HOT. THE HEATED SEAT FUNCTION BURNED A HOLE IN HER SHIRT FROM THE EXCESSIVE HEAT. SHE LET THE VEHICLE COOL DOWN BEFORE SHE CONTINUED TO DRIVE. THE DEALER ADVISED THE CONTACT THAT THE SEAT WARMER MALFUNCTIONED. THE MANUFACTURER WAS NOTIFIED ON THE CONTACT'S BEHALF. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 75,000. THE VIN WAS UNAVAILABLE.