TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE STOPPED, SHE BEGAN TO USE THE VEHICLE CIGARETTE LIGHTER AND THE VEHICLE BECAME ENGULFED IN SMOKE. THE CONTACT ATTEMPTED TO EXIT THE VEHICLE, BUT THE DOORS AND WINDOWS WOULD NOT OPEN. THE CONTACT THEN ATTEMPTED TO SOUND THE HORN, BUT THE HORN WOULD NOT FUNCTION. THE CONTACT WAS ABLE TO SUCCESSFULLY UNLOCK THE DOORS AND EXIT THE VEHICLE AFTER REPEATED ATTEMPTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THE VEHICLE WAS NOT EXAMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 95,695.