NHTSA complaint: 2003 BUICK RENDEZVOUS — SERVICE BRAKES, HYDRAULIC
WE DROVE 6.4 MILES FROM OUR RELATIVES HOUSE TO A RESTAURANT. WHEN I PARKED, MY WIFE NOTICED SMOKE COMING OUT FROM THE FRONT OF THE VEHICLE ON THE PASSANGERS SIDE. I TOLD HER TO EXIT THE VEHICLE AND I RELEASED THE HOOD LATCH. WHEN I OPENED THE HOOD THE FLAMES WERE VISIBLE. I CALLED 911, PRIOR TO FD ARRIVAL THE FLAMES WERE PUT OUT BY SOMEONE FROM THE RESTAURANT. THE BRAKE LINE HAD RUSTED OUT AND THE BRAKE FLUID LEAKED OUT ONTO THE EXHAUST SYSTEM CATCHING THE ELECTRICAL SYSTEM ON FIRE. THE RESPONSE FROM BUICK VIA CLAIMS ADMISINSTRATOR BRYAN SCHWARTZ THEY CLAIM NO LIABILITY DUE TO BRAACH OF WARRANTY. I CLAIM THIS BRAKE LINE SHOULD NOT HAVE RUSTED OUT AFTER ONLY 60,000 MILES. AT 59,411 MILES THIS VEHICLE WAS SERVICED @ VYLETEL BUICK INCLUDED IN THIS SERVICE WAS A MULTI-POINT VEHICLE INSPECTION INCLUDING THE BRAKE SYSTEM (ALSO INCLUDING LINES,HOSES AND PARKING BRAKE) NO ISSUES WERE NOTED. *TR
National Highway Traffic Safety Administration — Office of Defects Investigation