TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 20 TO 35 MPH, THE BRAKES FAILED WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TRUCK HEAD ON. THE FRONT DRIVER'S AIR BAG DID NOT DEPLOY. THE CONTACT SUFFERED INJURIES TO THE NECK AND BACK DURING THE CRASH. THE MANUFACTURER INVESTIGATED THE FAILURE AND CONCLUDED THAT THE AIR BAG DID NOT DEPLOY BECAUSE THE VEHICLE ABSORBED THE IMPACT OF THE CRASH. IT WAS ALSO DETERMINED THAT THE AIR BAG FAILURE WAS NOT DUE TO ANY KNOWN ISSUES. THE FAILURE AND THE CURRENT MILEAGES WERE 56,000. UPDATED 05/01/12*LJ UPDATED 06/14/2012 *JS