NHTSA complaint: 2011 HYUNDAI VERACRUZ — SERVICE BRAKES, HYDRAULIC
I PULLED INTO A GAS STATION AT A LOW SPEED; THERE WERE FOUR PUMPS IN LINE. AT THE FIRST ONE A CAR WAS BEING FUELED SO I WANED TO MOVE TO THE SECOND PUMP. WHEN I STARTED TO BRAKE THE CAR KEPT MOVING FORWARD THEN I WAS PRACTICALLY STANDING ON THE BRAKE BUT THE CAR KEPT MOVING CAUSING ME TO HIT THE STATIONARY CAR. ACCORDING TO THE POLICE REPORT HER DAMAGE WAS MINOR; MINE WAS MODERATE. THE OFFICER STATED IN THE REPORT I WAS INATTENTIVE REGARDLESS OF ME TELLING HIM TWICE ABOUT THE BRAKING AND/OR ACCELERATION PROBLEM. HYUNDAI SENT AN "INDEPENDENT" TECH AFTER THE CAR WAS REPAIRED AND THEY SAID IT WAS NOT THEIR PROBLEM. I REQUESTED THAT COMPANY INSPECTION FROM THE FIRST DAY OF THE ACCIDENT; I WAS INFORMED IT WOULD TAKE 4 TO 6 WEEKS. THIS IS A SAFETY ISSUE; MY FOOT WAS FIRMLY ON THE BRAKE THAT MORNING. WORRIED DRIVER............. *TR
National Highway Traffic Safety Administration — Office of Defects Investigation