TL* THE CONTACT OWNS A 1996 MERCEDES E320. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE FRONT END SUSPENSION SPRINGS FRACTURED, CAUSING THE CONTACT TO LOOSE CONTROL OF THE VEHICLE. THE CONTACT CRASHED INTO THE SIDE RAIL ON THE HIGHWAY. THE CONTACT SPOKE WITH A MECHANIC WHO STATED THAT HE HAD NEVER EXPERIENCED THE TYPE OF FAILURE DESCRIBED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 67,000.