TL* THE CONTACT OWNS A 2010 HONDA ACCORD. WHILE DRIVING 35 MPH, THE CONTACT ABRUPTLY APPLIED THE BRAKES BUT THE VEHICLE DID NOT RESPOND, CAUSING THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. IN TURN, THE VEHICLE THAT THE CONTACT CRASHED INTO WAS THROWN FORWARD, CAUSING THAT VEHICLE TO CRASH INTO A THIRD VEHICLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. THE CONTACT AND A PASSENGER SUSTAINED HEAD INJURIES AS A RESULT. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED OR INSPECTED FOR THE AIR BAG FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 35,000.