NHTSA complaint: 2011 CHEVROLET EQUINOX — SERVICE BRAKES, HYDRAULIC
I WAS DRIVING WESTBOUND AND THE STREET LIGHT TURNS YELLOW. I PRESSED ON THE BRAKES AND ALL I HEARD WAS A CLICKING CLATTERING SOUND (CLICK, CLICK, CLICK) GO OFF. MY BRAKES DID NOT WORK AND THE CAR KEPT GOING. AS I GOT CLOSER TO THE INTERSECTION, MY LIGHT TURNS RED AND I AM STILL PRESSING ON THE BRAKES FOR THE CAR TO STOP BUT IT DOESN'T, AGAIN ALL I HEAR IS A CLICKING SOUND. THE LIGHT TURNS GREEN FOR THE OTHER CAR AND BECAUSE MY BRAKES DID NOT WORK WHEN THEY WERE SUPPOSED TO IN ORDER TO "STOP" MY CAR, I ENDED UP HITTING THE OTHER CAR ON THE SIDE. MY CAR RECEIVED MOSTLY ALL OF THE IMPACT AND DAMAGE SINCE IT WENT HEAD ON WITH THE SIDE OF THE OTHER CAR. I WOULD HAVE NEVER EXPECTED OR EVEN THOUGHT OF MY BRAKES GOING BAD ON MY 2011 CHEVY LS EQUINOX. THAT IS JUST SOMETHING YOU DON'T EXPECT BECAUSE ITS A NEW CAR AND YOU ARE UNDER THE IMPRESSION THAT THE CAR IS 100% IN WORKING CONDITION. I UNDERSTAND THAT MALFUNCTIONS HAPPEN, BUT THIS ONE I DID NOT SEE COMING. I WILL SEEK LEGAL ADVICE AS TO WHAT CAN BE DONE WITH REGARDS TO THIS ISSUE. NOW I HAVE NO CAR, AND ALTHOUGH I LOVED THAT CAR, SADLY I WILL NOT BUY FROM CHEVY ANYMORE. I GUESS THEY GO HAND IN HAND WITH TOYOTA WITH THEIR BRAKE ISSUES. *JS *TR
National Highway Traffic Safety Administration — Office of Defects Investigation