# 2003 HYUNDAI SONATA — STRUCTURE:BODY:DOOR
> NHTSA complaint `916836` · 2012-05-01 · Hyundai Motor America
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** HYUNDAI
- **Model:** SONATA
- **Year:** 2003
- **Manufacturer:** Hyundai Motor America
- **Component:** STRUCTURE:BODY:DOOR
## Narrative
I TOOK MY CAR IN TO HAVE A FAULTY DOOR HANDLE REPLACED WHICH I CUT MY HAND ON.  IT HAD ALREADY BEEN REPLACED ONCE DURING A RECALL.  OBVIOUSLY THE SAME FAULTY PART WAS PUT ON AGAIN.  I WAS ADVISED THAT I WOULD HAVE TO PAY $125.00 FOR A NEW HANDLE BECAUSE THEY ONLY PERFORM A RECALL ONCE.  I THOUGHT THAT RECALL PARTS WERE REPLACED WITH DIFFERENT PARTS THAT ARE NOT FAULTY AND THE PARTS WERE GUARANTEED.  I SHOULD NOT HAVE TO PAY FOR THIS SERVICE DUE TO ANOTHER FAULTY HANDLE THAT THEY REPLACED.  I NEVER EXPECT TO OPEN MY CAR DOOR AND CUT MY HAND NOR SHOULD I HAVE TO WRAP MY DOOR HANDLE AS THEY SUGGESTED.  I AM SO UPSET OVER THIS AND WILL NEVER PURCHASE ANOTHER HYUNDAI AND EVEN HAVE MY CAR SERVICED THERE AGAIN. ALL I AM ASKING IS FOR HYUNDAI TO TAKE RESPONSIBILITY AND REPLACE THIS HANDLE WITH ONE THAT WILL NOT CHIP.      *JS
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*