TL* THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. THE CONTACT WAS AT A COMPLETE STOP WHEN THE VEHICLE ACCELERATED ABNORMALLY. THE VEHICLE CRASHED INTO A WATER HEATER IN THE CONTACT'S GARAGE. THE CONTACT DID NOT SUSTAIN ANY INJURIES BUT THERE WERE MAJOR DAMAGES TO THE FRONT END OF THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 115,100.