# 2012 HONDA ACCORD — SEATS
> NHTSA complaint `917796` · 2012-05-09 · Honda (American Honda Motor Co.)
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** HONDA
- **Model:** ACCORD
- **Year:** 2012
- **Manufacturer:** Honda (American Honda Motor Co.)
- **Component:** SEATS
## Narrative
I JUST BOUGHT THIS CAR TWO WEEKS AGO. THE FIRST TIME I NOTICED THE ISSUE WAS ON A LONG DRIVE, 5+/- HOURS WITH THE CAR. AT THE END OF THE DRIVE, MY LOWER BACK WAS ON FIRE AND I HAD A HARD TIME MOVING AROUND FOR THE REST OF THAT WEEKEND. THEN THE DRIVE HOME WAS WORSE, BECAUSE MY BACK ALREADY WAS HURTING. THESE SEATS ARE AWFUL! I TOOK THE CAR RIGHT BACK TO THE DEALER AND TOLD THEM ABOUT THE ISSUE, I WAS TOLD THEY REALLY COULDN'T DO ANYTHING ABOUT IT AND THERE IS NOTHING WRONG WITH THE SEAT (IT WASN'T BROKEN). I THEN CALL HONDA CARE, EXPLAINED MY ISSUE AND WAS GIVEN A CASE NUMBER (N012012-4-3002271). THAT CASE ENDING IN HONDA USA BASICALLY TELLING ME TO POUND SAND!    I SAID THAT I WAS NOT THE ONLY PERSON WITH THESE ISSUES, JUST GO AND GOOGLE IT. THESE ISSUES HAVE BEEN GOING ON FOR QUITE A WHILE. THE HONDA REP "CAROLINE" TO ME HONDA WAS UN-AWARE OF ANY ISSUES LIKE THIS AND FURTHER TOLD ME, THEY DON'T PAY ATTENTION TO WEB POSTINGS.     BOTTOM LINE IS THIS... I HAVE A BRAND NEW CAR. THE FRONT SEATS (DRIVER AND PASSENGER) ARE CAUSING EXTREME BACK PAIN AND NUMBNESS IN MY LEGS.  HONDA IS KNOWINGLY OR UN-KNOWINGLY IGNORING THIS ISSUE. I'M NOT THE ONLY ONE WITH THESE ISSUES AND I'M JUST LOOKING FOR HELP TO RESOLVE THIS.  I HAVE TRIED THE DEALER AND THE MANUFACTURE THEMSELVES WITHOUT SATISFACTION.  *TR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*