TL* CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT WAS TRAVELING 20 MPH WHEN SHE ATTEMPTED TO AVOID CRASHING INTO ANOTHER VEHICLE AND CRASHED INTO THE SIDEWALK. THE AIR BAGS DID NOT DEPLOY, CAUSING HER TO STRIKE HER HEAD ON THE STEERING WHEEL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL FOR HER HEAD INJURIES. THE DEALER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NOT ABLE TO DETERMINE WHY THE AIR BAGS DID NOT DEPLOY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.