STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Miles at failure
75,000
Severity
Deaths
0
Injured
2
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No
Narrative
ON MULTIPLE OCCASIONS OUR LIFT GATE AFTER BEING OPENED MANUALLY SLOWLY STARTED TO COME DOWN 12 INCHES THEN STOP. ON TWO SEPARATE OCCASIONS IT FELL DOWN, ONCE ON MY HUSBANDS BACK AND ONCE ON MINE, WHILE WE WERE CHANGING OUR SONS DIAPERS. AFTER THIS SOMEONE WAS ALWAYS THERE TO HOLD IT MAKING SURE THIS DIDNT HAPPEN AGAIN. ONCE THE WEATHER TURNED COLD IT HAD FAILED COMPLETELY WITH VISIBLE OIL/GREASE SHOWING ON SHOCKS. WE WERE TOLD "SORRY" BY THE DEALERSHIP, THEY SAID IT WAS ONLY AUTOMATIC LIFT GATES. WE HAVE BEEN TOLD MULTIPLE TIMES THE SAME SHOCKS WERE USED ON BOTH MODELS JUST ONE OPENED BY HAND AND ANOTHER BY MOTOR BUT THE SAME SHOCKS HELD IT OPEN AND THESE ARE THE SAME ONES THAT HAVE FAILED. WE CANT UNDERSTAND WHY TOYOTA HASNT ISSUED A TOTAL RECALL SINCE SO MANY PEOPLE HAVE HAD PROBLEMS AND INJURIES. WE FEEL VERY FORTUNATE THAT WE WERE ABLE TO THROW AN ARM UP TO HELP BREAK THE FALL OF IT ON OUR BACKS, SO THERE WERE ONLY BRUISES. *TR