NHTSA complaint: 2004 CHEVROLET TAHOE — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
TL* THE CONTACT OWNS A 2004 CHEVROLET TAHOE. THE CONTACT STARTED THE IGNITION AND EXITED THE VEHICLE. A FEW MOMENTS LATER, SMOKE BEGAN TO EMIT THROUGH THE WINDOWS AND FLAMES ERUPTED FROM THE DASHBOARD ON THE PASSENGER'S SIDE, WHICH BURNED A HOLE IN THE WINDSHIELD GLASS. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE AND THE VEHICLE WAS DESTROYED BEYOND REPAIR. THE FAILURE WAS CONTRIBUTED TO A FAULTY HEATER BLOWER. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT WHO INFORMED THE CONTACT THAT THERE WERE NO RECALLS RELATED TO THE DEFECT. THE MANUFACTURER HAD HOWEVER, ISSUED A CUSTOMER SATISFACTION CAMPAIGN PERTAINING TO THE HEATER BLOWER. THE APPROXIMATE FAILURE MILEAGE WAS 101,000. UPDATED 06/26/12 *BF
National Highway Traffic Safety Administration — Office of Defects Investigation