TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A REAR-END COLLISION AND THE SEAT BELT FAILED TO RETRACT. AS A RESULT, THE DRIVER IMPACTED HER HEAD ON THE STEERING WHEEL. A POLICE REPORT WAS NOT FILED AND THE DRIVER SUSTAINED BRUISES AND A MINOR CONTUSION. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE SEAT BELT AND DETERMINED THAT THEY WERE OPERATING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 2,400.