TL* THE CONTACT OWNS A 2009 SUBARU FORESTER. THE CONTACT STATED THAT WHILE REVERSING, THE VEHICLE ACCELERATED ON ITS OWN AND CRASHED INTO A TREE. THE CONTACT SHIFTED INTO NEUTRAL AND THE VEHICLE STOPPED MOVING AT THAT POINT. THE DEALER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 17,000.