TL* THE CONTACT OWNS A 2008 HONDA ODYSSEY. THE CONTACT STATED THAT THE VEHICLES TAILGAE HAD BECOME INOPERABLE AND FELL ON THE CONTACT'S SHOULDERS. THE CONTACT DID NOT RECEIVE ANY MEDICAL ASSISTANCE FOR THE INJURY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WERE NO FAILURES WITH THE TAILGATE AND OFFERED NO OTHER ASSISTANCE. THE MANUFACTURER WAS NOTIFIED WHO STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 20,000.